Queen Elizabeth Hospital King's Lynn

Queen Elizabeth Hospital King’s Lynn

Contact Details

Library/Knowledge Services
The Queen Elizabeth Hospital King’s Lynn NHS Trust
Gayton Road
King's Lynn
PE30 4ET

Tel: 01553 613269
Email: library.services@qehkl.nhs.uk

Opening hours

Monday-Friday 9.00am- 5.30pm

Information on accessing the library for reference and PC use outside of opening hours is provided when registering with the library. Loaning, photocopying and printing facilities are available during out of hours.


The Library is situated in the Education corridor on the ground floor of the main hospital. Turn left after the CT scanning suite.

Who can join

All staff employed by the Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust.
Students on placement with the above organisation.

Library Staff

Leanne Kendrick Library &Knowledge Services Manager

Gail Samuel Library Administrator

Library facilities

A maximum of 10 books may be borrowed at any one time with a 28 day loan period. Please take items you wish to borrow to a member of staff, together with your library card or use the self issue PC (next to the printer/photocopier).
Books may be renewed using the ELMS catalogue or by email, telephone or in person, with the exception of books reserved by another user. Titles designated “for reference use only” may not be borrowed. Read the KL Privacy Policy here.
Books can be returned via the self issue machine, to a member of staff or use the red book bin outside the Lecture Theatre.
Journals cannot be borrowed and must not be removed from the library.

Document supply

Books and journals not available in the library can be sourced elsewhere.  Please see a member of library staff for further information.

Photocopying & printing &scanning

Photocopying/printing is 5p per side of  A4 and 10p A3. A printer PIN is required to print and scan.  

I.T. facilities

There are 12 public terminals available for Trust staff to use for gaining access to the Internet.
All terminals are installed with Microsoft Office applications.Users of these machines are reminded that it is necessary to comply with the Trust’s Internet policy. Please see IT terms and conditions issued upon registering with the library. 


Training in literature searching and critical apprasial is available. Please contact the Library for further information

How to find items in the library

Journals are arranged alphabetically.

Our books are classified using the NLM classification scheme as follows: 
Pre-clinical Sciences QS – QZ
Medical Profession W
Public Health  WA
Practice of Medicine WB
Specialities  WC – WW
Hospital Services WX
Nursing   WY 

Library Services for Patients and Volunteers

Library Services for Patients

All patients at The Queen Elizabeth Hospital King’s Lynn may have walk-in access to Library computers and/or may access the free WiFi on their own devices.

Patients may use books, journals and other resources on a reference only basis.

The Library regularly stage displays on a variety of health issues, many of which contain useful patient information and guidance. All patients are very welcome to visit the Library to view the displays and take away any information that may be helpful to them.

We welcome feedback from patients on the subject of future displays and, in particular, what type of information patients may find useful in the library.

Useful Sources of Information for Patients:

If you have any concerns, comments, suggestions or thanks you can contact PALS via any of the ways listed below:

Telephone: 01553 613351 or 01553 613343
There is a 24-hour answer machine if no one is available. If nobody is available to take your call you should leave a message and someone will respond within 24 hours.

E-mail: pals@qehkl.nhs.uk

Other useful links include, NHS Choices, Patient and NHS 111 England 

Local and Community Health Information Resources

Your local library is a great resource for health-related information, just ask at the Enquiry desk or search the Norfolk County Libraries catalogue online 

Check out the Norfolk Library and Information Service Healthy Libraries catalogue. Search the catalogue for books to help your health and wellbeing. Take a look in the Healthy Living Links section, where you will find links to topical health and wellbeing websites.

Look out for local events and workshops from Norfolk Libraries via Twitter @NorfolkLibs

Library Services for Volunteers

The Library offers a variety of services to help volunteers in their role or simply to provide a place of rest, relaxation and reflection in a busy day.

If you are regularly helping patients with long term conditions, such as dementia, post-stroke or progressive conditions such as Parkinsons, we have a selection of resources that may better help you to understand the needs of these patients. 

We are professionally qualified to search and locate reliable, trustworthy and evidence-based sources of information, on any topic, not just in relation to healthcare.

We provide a restful, quiet and comfortable environment for you to have a break. We provide newspapers, a recycled fiction collection (Read it and Swap it) and a mood bosting collection of books to promote your health and wellbeing. We also have titles from the Books on Prescription scheme run by The Reading Agency as well as titles from the young people's mental health collection.

We welcome patients, carers and volunteers to the library if you are waiting for appointments or simply need a place to have a break and recharge your batteries.